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Frequently Asked Questions

 1.   When is the best time to schedule an initial consultation for my child?

The American Association of Orthodontics recommends that children be seen at the age of 7 for an orthodontic evaluation. Specifically, we would like to see the 6-year-old first permanent molars have erupted and the front adult teeth have started to appear which typically occurs between the ages of 6 and 8 years old. 

 2.  Why do you see patients so young?

Its important to identify any major problems early so they can be adequately addressed for a patient's future well-being. Most patients will not need to start treatment at this time and normal eruption and development will be monitored until the adult teeth have erupted. A smaller percentage of patients may have issues that need to be addressed early. 

 3.  How do I schedule my initial exam?

Feel free to call our office at 860-365-9021 or send us an email from our website or directly to

 4.  What will happen at my initial exam and how long will it take?

You should plan for your initial exam to take approximately 45 minutes depending on the dental development and age of the patient.  At this exam we will take photos of your teeth and smile, examine your teeth and jaws, and provide any necessary x-rays special for orthodontic treatment. We will give you our recommendations for treatment and review any necessary financial information with you so that you may make an informed decision about your care. 

​ 5.  How much does the initial exam cost?

Our initial exams are absolutely free. There may be a fee charged if specialized x-rays or diagnostic materials are needed. 

 6.  Do you take transfers?

Yes, we do allow for the continuation of treatment for patients who are in the midst of orthodontic treatment. An initial consultation is necessary to determine any associated cost and remaining treatment time. 

 7.  Will my teeth straighten out as they grow?

There are few orthodontic issues that may get better over time. Unfortunately, the majority of dental issues tend to worsen with time. This is why we like to follow patients early so that we may intervene when treatment would be less costly and less time consuming to treat. 

 8.  How long will treatment take?

This is variable depending on the age and dental development of the patient. A consultation would help to answer this question for your specific situation. 

 9.  How much will it cost? Are there any financial options? 

This is also variable depending on the complexity of the problem. No matter what your financial situation, we offer several payment options that are sure to fit your particular needs. We will not allow finances to stop you from improving the dental health and overall quality of life for yourself or your child. 

10. How often will I need to come in for an appointment?

Generally, most patients are seen every 4-8 weeks, though there are some exceptions depending on the task needing to be accomplished. 

11. Can I schedule all of my appointments after school?

We understand the busy lives of our patients and their families. For this reason we try to be as accommodating as possible when we schedule appointments. Rest assured, if it can be done, it will be done.

12. Do braces hurt?

No! The braces of the past were uncomfortable for a lot of people. But the braces of today are much better.  But don’t get us wrong! The first 24-48 hours are typically the hardest and most annoying but after that it’s usually smooth sailing onward. Braces do take some getting used to in the beginning, but most patients are surprised at how little discomfort is involved.  

13. Can I return to school the day I receive braces?

Definitely. Once braces are placed patients are welcome to return to school. We do recommend patients take some pain relief medication prior to or immediately after their braces placement appointment to alleviate any minor symptoms. 

14. Do I still have to see my family dentist?

Yes. Now more than ever it's important to get routine check-ups to ensure the overall health of your teeth and gums. It's harder to keep teeth with braces clean so you should keep regular visits to your family dentist to prevent any issues. 

15. What foods can I no longer eat?

In general, stay away from any foods that are hard, sticky, chewy, or gooey and you should be fine. 

16. How often do I need to brush my teeth?

We recommend brushing after every meal to prevent build-up of plaque around your teeth and appliances. 

17. Do I have to floss?

Yes. Flossing once a day is recommended. 

18. Do you treat adult patients? 

Absolutely! A lot of adults want more pleasing smiles and functional bites and we are able to evaluate each patient and let them know their options for a more confident smile.

19. Is it too late for me to get braces?

It's never too late to have the smile you always wanted!

20. Can I have braces with my crowns and missing teeth?

Yes. Braces can work with crowns and missing teeth and can be a great tool in managing these issues. 

21. Is Invisalign® or Invisalign Teen® offered?

Yes, we do offer both Invisalign® and Invisalign Teen®. A consultation will help you find out if you’re a good candidate for this service. 

22. Will my dental insurance cover my orthodontic treatment?

Many dental plans have an orthodontic benefit and many do not. Those that do have a benefit usually only cover a portion of the overall fee. Contact us with your information and we can figure out what your exact situation may be. 

23. Do you charge interest?

Nope. Our payment plans are interest free!

24. Do retainers cost extra?

One set of retainers is included with the cost of full treatment. Please take care of your retainers as replacements do incur a fee. 

25. What if I don’t wear my retainer?

Your teeth will move! Please wear your retainers!


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